Arish Vema, a successful writer and Media personality, takes his new, designer family to an abandoned hotel in the Transkei to finish his much-anticipated follow-up novel. He is accompanied by his white wife Angela and their adopted Zulu daughter, Ntombi. At the hotel, strange things start to happen which leaves the family at a loss. It is revealed that the hotel has a dark past in which many murders were carried out since its establishment in 1808.
There are rumours that this evil stems from the land being cursed since it was stolen from its native people. The hotel contains an ominous door that the family is afraid to enter. Meanwhile, in a city nearby, Thembi, a high school teacher, is experiencing strange visions and dreams which link her back to a gruesome past at the same hotel. Something seems to be “calling” her back to the Hotel for unfinished business.
She seeks the professional help of Dr Richards a well-known psychologist. She hopes that his interventions can help her rid herself of the “calling”. Through a sequence of events, Thembi and Dr Richards return to the hotel and Thembi finally confronts the thing that has been calling her for years: the Tokoloshe.